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VIP Programs

Welcome to our VIP discount program!  Please read the following guidelines before agreeing and signing up.  Please read through our guidelines.  If you agree and wish to re-apply to our VIP programs, fill out the contact form below and we will contact you.

  • 1. Your discount applied through your account is the only discount allowed on your orders unless otherwise noted.  Use of discount codes or other sale prices on top of your VIP discount is seen as an abuse of privileges.  If the discount you would receive with a discount code is greater than what you receive through your VIP account, we suggest logging out of your account and checking out as a guest or under a separate account to not double up on discounts.  This also includes discounted store credit deals. 
  • 2.   Your discount prices and the products purchased by using them are for your own personal use only, unless otherwise agreed upon for special situations beforehand.  We have had an increase in VIP program members using their accounts to supply friends with gear.  If we suspect this is happening, we will contact you to inquire about suspicious purchases.  Items purchased on your discount are not to be resold within 2yrs of the purchase date, unless the product has been discontinued and replaced with a new model that you have purchased.
  • 3.  Your discount privileges are not to be made public to anyone.  We have seen an increase in social media comments with program members saying they get a discount through Exterus.  This looks bad for us, and results in non-qualified customers demanding the same discounts.  As with any VIP discount program in this industry, we request you keep your discount privileges private and enjoy the benefits of getting great gear at a generous discounted price.  If you'd like to refer your peers who would qualify for this discount, we encourage you to do so, however.
  • 4.  Your discounts are a privilege.  This is a difficult one to say tactfully, but your place in this program is a privilege that can be lost.  We have received emails from VIP program members demanding bigger discounts or better prices.  This type of behavior will result in loss of privileges.  We operate on much slimmer margins for our retail prices than most other companies, so our discounts can sometimes seem slim in comparison to many others.  We offer the best discounts we can afford to offer, and are constantly re-evaluating them. 

If you have any questions at all, please never hesitate to contact us.

 

 

To expedite the process, have one of the following ready to send via email:

Guides/Pros:

  • Digital photo or scan of a (fishing/outdoor) guide license
  • Digital photo or scan of business license
  • Pay stub 
  • Other forms of verification may be accepted on a case by case basis.

Qualifying individuals:

  • Fishing and other outdoor-related guides
  • Full time outdoor professionals
  • Board members of conservation organizations
  • Board members of fishing or other outdoor related clubs and organizations
  • Employees of outdoor industry-related companies

 

U.S. MILITARY DISCOUNT

To thank our U.S. military service men and women, we offer a special discount program.  If you are active, retired, or former military in the United States armed forces, we want to offer this discount program to you!  If you qualify, please contact us with your qualifications and verification of service.  To expedite the process, have one of the following ready for verification of service, to keep this program with those who are qualified.  If you choose one of the documents as verification, a digital photo or scan is most common.  Please feel free to censor out any sensitive info.  Your name on the document is all we need.
 
  • Digital photo or scan of a DD214
  • Email from a .mil email address 
  • Other forms of verification may be accepted on a case by case basis.

 

If you are new to the program and don't yet have a customer account set up with us, please CREATE A CUSTOMER ACCOUNT before contacting us.   

  • In the "company" dialogue box, please enter the name of your business, employer, agency, or other organization you are part of.
  • Under details, please provide any additional information about your position and qualifications for our program
  • We will respond to this message by requesting documentation of your position for our records
  • You will be added to the new VIP program upon verification and approval

VIP Programs Contact Form - Begin the process by sending us your information for review.  We will reply with additional information.  Be sure to CREATE A CUSTOMER ACCOUNT to help expedite the process.


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